Property, tenant & supported housing management

One platform for properties, tenants and everything in between.

Property Sync brings properties, units, tenants, contracts, invoicing, notices and maintenance into one system — with contracts, invoices and reminders delivered automatically over WhatsApp and email, wherever your tenants already are.

Rent collected
98.4%
Contracts synced
Instantly
app.propertysync.co.uk/dashboard
Dashboard
Properties
Tenants
Contracts
Invoices
Notices
Maintenance
Supported Housing

Portfolio overview

LIVE
94%
Occupancy
£48.2k
Rent due
3
In arrears
7
Renewals due

Sync feed

Contract sent to A. Khan via WhatsAppDelivered
@Invoice #2481 emailed to R. PatelPaid
Rent reminder sent — Flat 3BRead
Property & Tenant Management
WhatsApp & Email Native
E-Signature Included
GoCardless, Stripe & PayPal
Supported Housing Ready
UK/EU Data Residency
Built for two connected markets

One Platform. Two Ways to Use It.

Whether you're a letting agency managing standard tenancies, or a supported housing provider managing referrals and safeguarding, Property Sync runs on the same core system.

Landlords & Letting Agencies

Run the full tenancy lifecycle end to end.

Properties, units, tenants, applicant screening, contracts, invoicing, rent collection and maintenance — connected in one system instead of scattered across spreadsheets, inboxes and paper files.

Explore agency features
Supported & Social Housing

From referral to tenancy, with safeguarding built in.

A dedicated pipeline for referral intake, needs assessment, void matching, support plans, safeguarding escalation and commissioner reporting — on the same platform as your standard lettings.

Explore supported housing
The core platform

Everything a Letting Agency Needs, Connected.

Properties & tenants

Property & Unit Management

Whole lets, HMO rooms or supported-housing beds, each with their own status.

Tenant Management

Full profile, ID and right-to-rent documents, and complete tenancy history retained after move-out.

Applicant Screening

Online applications, identity verification, right-to-rent evidence and credit reference checks in one view.

Contracts & E-Signature

Generate from a template, send automatically, and track sent / viewed / signed — no extra per-signature cost.

Money & communication

Invoicing & Payments

One-off or recurring invoices, paid by card, bank transfer, or GoCardless Direct Debit.

Reminders & Arrears

Automated reminders ahead of due dates, and overdue notices the moment they're needed.

Notices

Rent reminders, breach notices, inspection and vacate notices — sent to one tenant or a whole property.

Maintenance

Tenants raise requests with photos; jobs are triaged, assigned and tracked through to resolution.

Reporting & admin

Reporting & Analytics

Occupancy, rent collected vs due, arrears, upcoming renewals and open maintenance — one dashboard.

Roles & Permissions

Scoped access for super admin, agency, property manager, contractor and tenant.

2FA & Audit Log

Two-factor authentication for staff and a full activity log for every contract, invoice and notice.

Branding & Settings

Agency branding, colour theme and company settings, all configurable per account.

PS
Property Sync
online
Hi Aisha — your tenancy agreement for Flat 3B is ready. Tap to view and sign.09:02
Signed ✅09:11
Thanks! Your first invoice (£850) is due on the 1st. Pay securely here: [link]Mon 08:00
Just paidMon 08:14
Payment received, thank you. Your next rent reminder will be sent 3 days before it's due.Mon 08:15
Maintenance update: your reported leak has been assigned to a contractor — visit booked for Thursday.Wed 16:40
Communications, not an add-on

WhatsApp and Email, Built Into the Core.

Every document- or money-related event — a contract issued, an invoice raised, a payment received, a notice sent, a maintenance update — can trigger an automated message, delivered where your tenants actually read it.

Two-way WhatsApp messaging Automatic email fallback Delivery & read tracking Editable templates per notice type Configurable reminder cadence

If a WhatsApp message can't be delivered, Property Sync falls back to email automatically — so nothing important goes unsent.

Supported & social housing

From Referral to Tenancy — With Safeguarding Built In.

A purpose-built pipeline for supported housing operators, running on the same platform as standard lettings.

1

Enquiry

Referrals from local authorities, agencies and paid leads.

2

Needs Assessment

Eligibility and risk assessment.

3

Void Matching

Match to available units by need.

4

Offer

Offer made and tracked.

5

Signed Licence

Licence or tenancy signed.

6

Move-In

Automatic follow-ups at every stage.

Needs & Risk Assessment

Support plans and key-working notes, visible only to assigned support workers.

Voids & Allocations

Match available supported units to open referrals by need, eligibility and location.

Housing Benefit & UC Tracking

Rent and service-charge tracking suited to supported-housing funding models, including Exempt Accommodation.

Safeguarding Escalation

Incident logging with a direct escalation workflow to a designated safeguarding lead.

Commissioner Reporting

Exportable occupancy, void turnaround and outcomes reporting for contract compliance.

Multi-Party Threads

Support worker, agency staff and local authority caseworker, in one conversation per resident.

Built for every role

Everyone Sees What They Need — Nothing Else.

Super Admin Agency / Property Owner Property Manager / Staff Maintenance Contractor Tenant / Applicant Support Worker Local Authority / Commissioner
Security & compliance

Built to Handle Sensitive Data Properly.

Tenant and resident data — including financial and safeguarding records — is handled with the level of care it needs.

Role-Based Access Control

Every user sees only what their role permits.

Encrypted Data Storage

Tenant PII and financial data encrypted at rest.

2FA for Staff Accounts

Two-factor authentication across the platform.

UK/EU Data Residency

Tenant and resident data stored in a UK/EU region.

Full Audit Log

Every contract, invoice, notice and referral action recorded.

GDPR-Aligned Handling

Data handling practices built around UK/EU requirements.

Scoped Safeguarding Access

Case notes and safeguarding records held in a tighter access tier than standard tenancy data.

99.5% Uptime Target

Built for reliability as a day-to-day operational system.

Property Sync is in active development. Security targets and figures on this page describe what the platform is being built to meet, not third-party certifications — we'll confirm formal accreditations here once completed.

See Property Sync on Your Own Portfolio.

Tell us a bit about your properties or your supported housing service, and we'll walk you through the platform.

Request a Demo
Request a demo

Tell Us About Your Portfolio.

We reply directly — no automated sequence.

Get in touch directly

Property Sync

Regions
United Kingdom
Who we work with
Independent Landlords Letting Agencies Supported Housing Providers Local Authorities